Discover Our Return Policy
Ensuring Your Satisfaction with Every Purchase
Explore our comprehensive return policy designed to ensure you are completely satisfied with your fabric purchase. Understand the steps we take to address any issues and how we strive to meet your expectations.
Your Satisfaction Matters
We want you to be thrilled with your fabric selection. If you receive an incorrect item or if there is any issue with your order, please reach out to us at info@codysfinefabric.om. I am committed to resolving any problems swiftly and effectively, ensuring you receive the correct items as soon as possible.
Our goal is to provide you with the highest quality fabrics and service. Your happiness with your purchase is our top priority, and we are here to assist you with any concerns you may have.
Understanding Our Sale Terms
We accept returns that are mailed within 7 days of receipt of the material. It is up to the customer to ship the material back to the shop at their cost. This policy ensures that we maintain the highest standards of quality and service for all our customers.
Please be sure to review your order carefully before finalizing your purchase. We are here to help with any questions you may have to ensure you make the best choice for your needs.
Ensuring Accurate Color Representation
Our Commitment to Color Accuracy
We understand how crucial it is for our customers to receive fabric that matches their expectations. That’s why we take extensive measures to ensure the colors displayed on our website are as true to life as possible. Our team captures each fabric under natural lighting conditions, meticulously adjusting the images to reflect the exact shade and hue. Despite these efforts, variations in monitor and device settings can affect color perception. To guarantee satisfaction, we highly recommend ordering a fabric swatch before making a final purchase. This allows you to see and feel the fabric firsthand, ensuring it meets your color and texture preferences. As much as possible, Pantone color swatches are taken with the fabric.
Reach Out for Assistance
We're Here to Help with Your Questions and Concerns
Get in Touch
We are here to assist you with any questions or concerns you may have. Please feel free to reach out to us using the contact information below or fill out our contact form for a prompt response.
